← Back to Home

Terms of Service

Effective Date: January 15, 2026

1. Acceptance of Terms

By accessing or using Omaha Auto Valet Concierge LLC ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our Service.

2. Description of Service

Omaha Auto Valet provides a platform connecting vehicle owners with professional drivers for vehicle transport, pickup, delivery, and auto shop drop-off services in the Omaha, Nebraska area.

3. Eligibility

You must be at least 18 years old and have a valid driver's license to use our Service. By using the Service, you represent that you meet these requirements.

4. User Accounts

  • You are responsible for maintaining the confidentiality of your account
  • You agree to provide accurate and complete information
  • You are responsible for all activities under your account

5. Booking and Payments

  • All bookings are subject to driver availability
  • Prices are displayed before booking confirmation
  • Payment is processed securely through Stripe
  • Cancellation fees may apply as per our cancellation policy

6. Vehicle Requirements

Vehicles must be:

  • Legally registered and insured
  • In safe, drivable condition
  • Free of illegal substances or materials

7. Liability

While we take every precaution to ensure safe handling of your vehicle:

  • Drivers are insured for liability during transport
  • Pre and post-trip inspections document vehicle condition
  • Claims must be reported within 24 hours of trip completion

8. Prohibited Uses

You may not use the Service to:

  • Transport illegal goods or conduct illegal activities
  • Harass, threaten, or harm drivers or staff
  • Misrepresent vehicle condition or information
  • Attempt to circumvent platform fees

9. Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

10. Modifications

We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of the State of Nebraska, USA.

12. Contact

For questions about these Terms, contact us at:

Email: support@omahaautovalet.com
Address: Omaha, Nebraska, USA