Privacy Policy

Effective Date: January 15, 2026

1. Introduction

Omaha Auto Valet Concierge LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

Personal Information

Name and contact information (email, phone number)
Physical addresses (pickup and dropoff locations)
Payment information (processed securely via Stripe)
Account credentials

Location Data

We collect precise location data to provide accurate pickup and dropoff services, find nearby auto shops, and enable real-time trip tracking.

Usage Data

We collect information about how you interact with our app to improve our services.

3. How We Use Your Information

To provide and maintain our vehicle transport services
To process payments securely
To communicate with you about your bookings
To improve our app and services
To comply with legal obligations

4. Data Sharing

We share your information only with:

Drivers assigned to your trips (name, pickup/dropoff locations)
Auto shops you book services with
Payment processors (Stripe) for secure transactions
Service providers who assist our operations

We do not sell your personal information to third parties.

We do not use your data to track you across other companies' apps or websites.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Trip history is retained for 2 years for business and legal purposes.

6. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your account and data
Opt out of marketing communications

7. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through the app or via email.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@omahaautovalet.com
Address: Omaha, Nebraska, USA